Privacy Policy

Effective Date: 11/5/2024

Medeasy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

Information We Collect

  • Account Information: Name, email address, and password.
  • Health Information: Hospital visits, vaccinations, birth details, allergies, and growth milestones.
  • Device Information: IP address, device type, operating system, and usage data.

How We Use Your Information

  • Operate and improve the App.
  • Personalize your experience and provide customer support.
  • Ensure the security and integrity of our services.

Sharing and Disclosure of Information

  • Service Providers: We may share your information with trusted third-party service providers to facilitate our operations (e.g., data storage and analytics) under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required to do so by law or if we believe disclosure is necessary to protect our rights, user safety, or comply with a legal process.

Data Security

We implement security measures, including encryption and access controls, to protect your personal information. However, no internet-based system can be guaranteed to be 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account, contact us, and we will delete your information unless we are required by law to retain it.

User Rights and Choices

You may have certain rights under applicable data protection laws, including the right to access, correct, or delete your personal data. If you wish to exercise any of these rights, please contact us.

Children’s Privacy

The App is not directed toward children under 18, and we do not knowingly collect information from individuals under 18. If we learn that we have collected personal information from a child under 18, we will delete it promptly.

Cookies and Tracking

The App may use cookies or similar tracking technologies to improve user experience. You can adjust your device settings to manage or block cookies.

International Data Transfers

If you are accessing the App from outside of the United States, please note that your data may be transferred, stored, and processed in the United States or other jurisdictions where we or our third-party service providers operate.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

For questions about this Privacy Policy or our data practices, please contact us at [email protected].